Policies and Regulations NEPN Code: KEB-R

School/Community/Home Relations
Public Concerns/Complaints about Personnel

“Complaint” in this policy and regulation refers to criticism of a particular school employee by a student, parent/guardian of an enrolled student, and/or community member that implies a demand for action by school authorities. The following procedures are established to ensure that a complaint will be given respectful attention and that the integrity of the educational program will be upheld.

  1. If a complaint comes first to the person against whom it is directed, the employee will listen courteously and try to resolve the difficulty. If the complainant remains unsatisfied, the employee will refer the complainant to the principal or other immediate supervisor.
  2. If a complaint is relayed to another school employee, the employee should refer the complainant to the employee criticized or to that person’s immediate supervisor.
  3. When a written complaint is received by a principal or other immediate supervisor, the supervisor shall address the complaint in the means most appropriate to the situation. For example, speaking to the employee, mediating a resolution conference, and/or conducting an investigation.
    In resolving a written complaint, specific personnel evaluations or disciplinary actions will not be disclosed. The complaining party will receive notification indicating the complaint has been addressed.
  4. If the nature of the complaint warrants it, the principal, immediate supervisor, or complainant shall hand the complaint over to the Civil Rights Officer/Title IX Coordinator.


Related Policies/Regulations:

AC/AC-R – Equal Opportunity/Non-discrimination
JIAA/JIAA-R - Harassment
KE – Public Concerns and Complaints


Regulation   Board Action
New 10-27-97 28911
Revised 01-09-06 34305
Reviewed 10-25-10 35864
Revised 10-13-14 37024
Revised 04-13-15 37178
Revised 06-10-19 38335